RETURNS & REFUNDS
We want you to be happy with your GLAMORA purchase. If there is an issue with your order, please contact our Customer Care team as soon as possible.
Damaged, Defective or Incorrect Items
If your item arrives damaged, defective, or different from what you ordered, please contact us and provide your order number along with clear photos of the item and packaging where appropriate.
We will review your request and provide the appropriate resolution based on the circumstances.
Returns
Return eligibility may depend on the type of product, its condition, and the reason for the return.
Items should generally be unworn, unused, and in their original condition with any original tags or packaging.
Certain personalized, customized, made-to-order, hygiene-sensitive, final-sale, or other excluded products may not be eligible for return except where required by applicable law or where the item is defective or incorrect.
Refunds
Once an approved return is received and inspected, we will notify you of the outcome. If a refund is approved, it will generally be issued to the original payment method.
Processing times after a refund is issued may vary depending on your bank or payment provider.
Before Returning an Item
Please contact GLAMORA Customer Care before sending an item back. Do not send a return to an address shown on a shipping label without receiving return instructions from us.
Nothing in this policy limits any rights you may have under applicable consumer protection laws.